We tackle the tech so you can focus on learning.
At MIPS, we work hard to remove barriers to success. If you have any question about technology, we’re happy to help! You can reach tech support Mon-Sat 8am-8pm by submitting a support request ticket below. Simply sign in using your MIPS email and password to create a support ticket. You can also call tech support at: 248-282-4927.
What we provide.
1. A MIPS Chromebook
As a MIPS virtual learner, you’ll need easy access to a computer. You can do your MIPS school work from most tablets or computers, but all MIPS students receive a school-issued Chromebook on loan.
2. A WiFi Solution
We work with each family to determine the best WiFi solution:
Internet Essentials Package – This is internet for the entire home. If you qualify for this package, MIPS will cover the cost (basic $9.95 package only – no upgrades).
For all others, MIPS MiFi hotspots will be provided as needed.
If you’re unsure which option is best for you, please contact our tech dept. by submitting a ticket.
3. Dedicated Tech Support
If you run into tech issues at any time, don’t hesitate to contact our technology department. Every MIPS student has access to continual support throughout the school year.
How it works.
We get that a lot...
The MIPS loaner technology is provided at no charge to the student. We want to make sure you have all the tools you will need in order to succeed at MIPS.
MIPS provides “loaners” to students, which means that the computers still belong to MIPS. You’re free to use it for as long as you’re enrolled at MIPS – just try not to break it! (More on that in the next question…)
We get it…accidents happen! That being said, replacement laptops do start to add up. Repairs are free, but if you need a replacement Chromebook, there will be a $50 replacement fee.